Return Policy

Please note: There are no returns on electrical items. Before returning any product, customers should contact Carpenter Bus Sales Parts Department at 1-866-380-3938 to obtain authorization for the return. Once a return authorization is approved customer will need to return merchandise in the original packaging along with a copy of the invoice and/or packing inside the box. The RMA number will need to be written clearly on the outside of the box and sent to:
Carpenter Bus Sales
Returns Dept.
132 Royal Oaks Blvd.
Franklin TN 37067All parts must be returned within 30 days of purchase.